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My experience has been exceptional, the receptionist, surveyor and Director were all very helpful when we thought we might loose the purchase of our property, even though our solicitor dropped it on us that the lender required a new guarantee the day everyone finished for Christmas. They corresponded with me and reassured me even whilst they were on annual leave.

The Company has worked with Japanese Knotweed Solutions for many years and certainly during the last 14 years I have been with Jones Homes they have been the only Specialist we have used for any Invasive Weed issues. The Company has always provided us with a prompt service with good communication and appropriate advice for the removal of any invasive weeds.

We have had schemes which have ranged from very small stands of knotweed to very large areas with costs ranging from a few thousand to over one hundred thousand. All our works are planned in advance as our programmes are considered during our purchase of development sites and as such the programming of the works with JKSL has never been an issue. If an emergency does arise they have been very responsive and have often reviewed the issue and provided advice within 24-48 hours.

In terms of budgets and keeping to them, again I can confirm that we have had no issues in this respect. The Health and Safety on our sites is of paramount importance to our Company. JKSL have worked for a significant number of years with Jones Homes and I cannot recall any safety issues to date. They submit all their Risk Assessments Method Statements etc in advance of the commencement of any works for review by our Group H&S Manager without issue.

They have also provided assistance with advice and reports for mortgage applications where the surveyors have highlighted the former presence of knotweed which has allowed purchasers to obtain mortgages. We always allow for a 5 year monitoring period for any regrowth which JKSL use to continue after the sale of properties with no issues.

I have used JKW solutions on many occasions (large and small projects). I find them extremely proactive with a can-do attitude. The team are good, professional and work to high H&S standards. I find them not the very cheapest but I do find them extremely compliant and offer good value for money, especially when it comes to the after treatment, monitoring and warranties.